Contact
Our team is available to assist you from 10:00 AM to 5:00 PM (JST),
excluding weekends, public holidays, the New Year period, and other company-observed closure days.
- For frequently asked questions, please refer to our FAQ page.
- Fields marked with an asterisk (*) are required.
- When inquiring about an existing order, kindly include the name used at the time of purchase and the order number beginning with “#”.
- Please note that it may take a few days for us to respond. If you do not receive a reply within three business days, we kindly ask you to contact us again, providing an alternative email address.